Guides

Preparing your medical records for review

Send the minimum records needed for a qualified review through an agreed secure channel. A complete, structured packet helps assessment; indiscriminate sharing creates privacy risk.

Ask the reviewing clinician for a document list before uploading anything. The request should be linked to the diagnosis, proposed protocol and decision that must be made. Include a current clinical summary with diagnoses, symptoms, function, relevant dates and the question you want answered. Distinguish confirmed diagnoses from possibilities or patient-reported labels. Provide a complete medicine and supplement list with dose, route, frequency and allergies or prior reactions. Do not stop established treatment while records are being reviewed unless your prescriber advises it. Send relevant imaging reports and, when requested, the original images in a standard format. A screenshot or selected marketing interpretation may omit findings needed for assessment. Include laboratory results with units, reference ranges, specimen date and laboratory name. A copied number without context is not reliable enough for clinical use. Provide prior procedures, operations, implants, anaesthesia problems, infections, cancer history and immune or clotting issues when relevant. The clinician should explain why sensitive information is needed. For a research offer, include the protocol identifier, participant information, consent form and official registry record. Do not use a clinic brochure as the only description of the investigational product. Ask who is the data controller, who receives the files, the purpose, legal basis, retention period and transfer location. Health data require stronger safeguards than an ordinary sales enquiry. Use the provider's approved secure portal or another agreed encrypted method. Verify the recipient before sending and avoid public links, shared family accounts or messaging that cannot be retained in the medical record. Translate documents when the responsible clinician cannot reliably read the original. Identify the translator and keep the original beside the translation; do not silently replace medical terminology. Create a one-page index listing each file, date and source. This reduces duplicate uploads and helps the reviewer identify missing or superseded records. Redact data that are not needed for the stated purpose, but do not remove clinically material information. Ask the provider before redacting a field you are unsure about. Keep a local copy of everything sent and the transmission confirmation. Record any later correction so the provider does not continue using an outdated version. Request the name and registration of the clinician who will review the packet. An automated suitability score or coordinator summary should not be presented as the final medical assessment. Expect questions or a request for examination. Records may support triage, but they cannot establish every diagnosis, contraindication or eligibility decision remotely. Before travel, obtain written confirmation of what remains outstanding and whether the appointment is consultation, screening or treatment. Do not interpret a coordinator's message as guaranteed eligibility. After any procedure, add the exact product or procedure, dose, route, date, batch or traceability information, immediate observations and discharge plan to your packet. Under European Commission guidance, GDPR access rights include a copy of personal data, generally free for the first copy. Use the provider's formal access process if records are missing and escalate to the relevant authority when necessary.
Use the cost worksheet, then verify the exact product, evidence, legal route and written quotation with an independent qualified clinician.

Sources & further reading

Educational guide; most uses are investigational. Verify the exact product, indication and provider with current regulator records and an independent qualified physician.

Explore all sections · Data & downloads

Compare cell-therapy evidence, registered studies and published price observations.

StemCellAtlas is a source-first research and cost-planning guide. It separates registry and regulator evidence from heterogeneous commercial observations.

Request written information